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What You Need to Know Before You Play

Access to fulltilt402 depends on state law and is available only where local regulations permit — we keep our terms straightforward so you know exactly where you stand.

State-Eligible Access OnlyPayPal, Venmo & Play+ PolicyAccount Data RightsPolicy Contact AvailableUS Law Applies
fulltilt402 What You Need to Know Before You Play
DATA & ACCOUNT SECURITY

How We Handle Your Information

Your data is processed only to run your account, verify your identity, and comply with state-level record-keeping requirements. We do not sell your personal information to third parties, and payment data from PayPal, Venmo, and Play+ transactions flows through encrypted channels. Cookie preferences can be adjusted from the banner that appears on your first visit, and you can revisit those choices at any time through your browser settings. We retain transaction records for the period required by applicable law, after which they are deleted on a scheduled cycle.

Data Retention

We hold account and transaction records only as long as required under applicable state law, then delete them on a scheduled cycle — no indefinite storage.

Cookie Controls

Adjust your cookie preferences from the on-site banner or your browser settings at any time. Only functional and compliance cookies are required for account access.

Account Security

Your login is protected by two-step verification. If you access your account on a new device, we send a one-time code before granting entry — no exceptions.

Correction Requests

To correct or delete data we hold about you, submit a request through your account dashboard or email support with your username and the specific correction needed.

LEGAL CONTACT PATHS

Reach Us About Policy Questions

If you have a question about our legal terms, want to request a copy of the data we hold, or need to dispute a charge on your PayPal or Venmo account, our support team handles policy matters separately from general account help. Use the channels below to route your request correctly and get a faster response.

Live Chat Open the chat widget from your account dashboard to reach a support agent for policy questions, account holds, or identity verification disputes.
Email Support Send detailed legal or data-access requests to our support email — include your account username and the specific policy section you are asking about.
Account Help Center Your account settings page links directly to our policy documents, transaction history, and the form to submit a data-correction or deletion request.

Common Policy Questions Answered

These questions come up often when people review our terms for the first time. If yours is not here, live chat or email support can route it to the right team.

Access depends entirely on your state's laws. We check your location at account creation and restrict access in states where online wagering is not permitted under local law.

We collect the information needed to verify your identity, process payments via PayPal, Venmo, or Play+, and comply with state record-keeping rules. We do not sell that data.

Submit a data-access request through your account dashboard under Privacy Settings, or email support with your username. We process requests within the timeframe required by applicable law.

Yes. Contact support via live chat or email, include the transaction ID and date, and our team will open a review. Payment disputes are handled separately from general account inquiries.

Request account closure through live chat or email support before any posted policy change takes effect. Pending withdrawals will process to your linked PayPal, Venmo, or Play+ account first.

We post changes here with the effective date. Continuing to use your account after that date means you accept the updated terms. Close your account before the date if you disagree.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.